Our policy

Transportation Policy

The medications we sell are manufactured and sent from India. The shipments are usually delivered within 10-17 days. Sometimes there can be a delay for 5 days more.

If the product you have purchased isn’t delivered to you, please let us know about it so that we can try our best to solve this problem.

Cancelation Order Policy

You can cancel the order only within 24 hours after you have submitted it. To cancel the order you should let our support team know about your decision either by phone or e-mail. If you contact us after 24 hours the order cancellation will not be possible.

Please, make sure that your shipping address is inserted correctly. In case of any mistake in the address your order will not be delivered to you. In case you notice there is something wrong in the address notes, contact us as soon as possible to inform about the matter.

Repayment Policy

The medicines we offer are generically analogue to the brand name ones. They are absolutely the same chemically and, consequently, have the same medical effect.

If you are not pleased with the effect received from our medications, you can contact us to let us know about the problem. We will tell you the return address and as soon as our returns department receives the product the repayment procedure will be started.

Before you contact us please check if you have taken the right dosage or followed the instruction correctly. Please keep in mind that if you take some fatty food or alcohol before taking the pills, the effect is slowed down.

If you have not received the product before the dead-line (the delivery lasts for 10-17 days and there can be a delay for 5 more days caused by the custom checking) you can contact our support team to ask for a repayment. Your money will be fully returned to your credit card. The repayment procedure lasts 5-7 business days, after this time the repayment will be seen at your credit card statement.

We don’t accept returns because of the specific nature of our products. We cannot guarantee that the storage conditions are followed during the order shipping that is why we cannot accept returns even in case the package remains closed.

Privacy Policy

The privacy of your information is of great importance for us. Be sure that your information is never given to other companies or third party service providers.

We guarantee that all transactions on our checkout page are secure. We use 256 bit Secure Sockets Layer (SSL) to protect the security of the information you input. Moreover independent and reputable agencies have certified our billing services to ensure that your information will stay safe and private.

Even our customer support operators do not have any access to your credit card details as only the four last digits of your credit card are reflected in our database.